Hardware Support

Video Cards

Recommended video cards change as new hardware becomes available and integrated into the various Dat/em products. Please contact Dat/em for the latest information regarding available hardware.

Graphics Card Compatibility Chart

DAT/EM KEYPAD

Windows XP/2000 Support for USB

All clients should be using version MOD3 of the Dat/em Keypad for Windows XP/2000. To download the newest driver click here. If you are enrolled in Support, a replacement keypad will be provided at no charge.

DAT/EM Combox - USB

Clients using 5v USB Combox setups should have either a USB cable, or a 9-pin serial cable, but not both. To download the latest Combox USB driver, click <here>.

Polytel Keypads

Some clients may still be using keypad hardware built by the Polytel company before it closed. Those requiring additional support and information about reconfiguring, testing, or other issues related to this hardware may refer to the Polytel Keypad document. Unfortunately, Dat/em cannot replace or repair any Polytel hardware. If hardware failure occurs, please inquire about the Dat/em Keypad as your replacement.

Stereographics Zscreen tips

  • The Zscreen 2000 model includes a separate controller box with two switches. One switch controls the power, the other controls the phase. Zscreen 2000i models have this unit built into the screen itself, and are slightly more expensive than the 2000 model.
  • If the Zscreen emitter (controller) box is set to “Other”, the ortho/pseudo mode will be off every time Summit Evolution opens, and will not stay set. The emitter box must be set to “CE”.
  • The light is normally green on the emitter box. However, nVidia graphics card drivers may only activate the green light when a window is open requiring OpenGL stereo viewing. This means that if Summit Evolution is closed, the light may be orange when using nVidia graphics cards.
  • The passive glasses provided with Zscreens are circular polarized. Just in case anyone cares.


Mount McKinley @ 14,000 Feet, Alaska

DAT/EM Systems International: The Height of Stereoplotter Technology

 

To contact DAT/EM support for assistance.
Click here: support@datem.com

DAT/EM Systems International: The Height of Stereoplotter Technology

8240 Sandlewood Place, Suite 101
Anchorage, Alaska 99507-3122 U.S.A.
Tel: 907-522-3681 - Fax: 907-522-3688
Toll-free in the USA: 800-770-3681
sales@datem.com